File storage
What does 20 Box users cost in 2026?
At list pricing on the Business plan ($20/user/mo, billed annual), 20 users run $400/month or $4,800/year. Real invoices vary with negotiated discounts, add-ons, and mid-cycle changes.
Monthly
$400
Annual
$4,800
Typical shelfware (40%)
$1,920/yr
All Box plans at 20 users
| Plan | Per user/mo | Total monthly | Total annual |
|---|---|---|---|
Business Unlimited storage, 5 GB uploads | $20 | $400 | $4,800 |
Business Plus Unlimited external collaborators | $33 | $660 | $7,920 |
Enterprise Password policy, custom terms | $47 | $940 | $11,280 |
Source: Box pricing page. List price, USD, annual billing where offered.
The number nobody puts on the pricing page
SeatMap.AI's Shelfware Index shows the median Box team runs at 40% inactive seats. On a 20-user Business plan, that's $1,920/year paid for users that never showed up.
Other team sizes
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