File storage

What does 5000 Box users cost in 2026?

At list pricing on the Business plan ($20/user/mo, billed annual), 5000 users run $100,000/month or $1,200,000/year. Real invoices vary with negotiated discounts, add-ons, and mid-cycle changes.

Monthly
$100,000
Annual
$1,200,000
Typical shelfware (40%)
$480,000/yr

All Box plans at 5000 users

PlanPer user/moTotal monthlyTotal annual
Business
Unlimited storage, 5 GB uploads
$20$100,000$1,200,000
Business Plus
Unlimited external collaborators
$33$165,000$1,980,000
Enterprise
Password policy, custom terms
$47$235,000$2,820,000

Source: Box pricing page. List price, USD, annual billing where offered.

The number nobody puts on the pricing page

SeatMap.AI's Shelfware Index shows the median Box team runs at 40% inactive seats. On a 5000-user Business plan, that's $480,000/year paid for users that never showed up.

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