Week 33, 2025 · 2025-08-112025-08-17

Week 33, 2025: Loom tops the SaaS-waste board at 36.1% ghost seats

Median ghost seats
29.4%
Median reclaimable
$5.3k/yr
Workspaces audited
570
Reclaimed this week
$216k

Across 570 workspaces audited this week, the median team is sitting on 29.4% ghost seats — about $5,337/year of reclaimable spend per company.

Loom led the waste board at 36.1% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 27.4%, Microsoft 365 at 19.8%, and Salesforce at 15.6%.

SeatMap.AI operators reclaimed a combined $215,610 in annualized spend the week of 2025-08-11 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Miro+2.5% ghost-seat rate
  • Dropbox0% ghost-seat rate
  • Figma+0.8% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack27.4%
Microsoft 36519.8%
Salesforce15.6%

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