SeatMap.AI
Week 24, 2026 · 2026-06-08 → 2026-06-14

Week 24, 2026: Zoom tops the SaaS-waste board at 47% ghost seats

Median ghost seats
33.3%
Median reclaimable
$8.0k/yr
Workspaces audited
473
Reclaimed this week
$199k

Across 473 workspaces audited this week, the median team is sitting on 33.3% ghost seats — about $8,046/year of reclaimable spend per company.

Zoom led the waste board at 47% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 23.1%, Microsoft 365 at 27.4%, and Salesforce at 21.5%.

SeatMap.AI operators reclaimed a combined $199,286 in annualized spend the week of 2026-06-08 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+5.3% ghost-seat rate
  • GitHub−0.7% ghost-seat rate
  • 1Password+1.9% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack23.1%
Microsoft 36527.4%
Salesforce21.5%

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