SeatMap.AI
Week 25, 2026 · 2026-06-15 → 2026-06-21

Week 25, 2026: Zoom tops the SaaS-waste board at 37.5% ghost seats

Median ghost seats
23.8%
Median reclaimable
$7.1k/yr
Workspaces audited
400
Reclaimed this week
$55k

Across 400 workspaces audited this week, the median team is sitting on 23.8% ghost seats — about $7,108/year of reclaimable spend per company.

Zoom led the waste board at 37.5% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 26.7%, Microsoft 365 at 27.3%, and Salesforce at 19.5%.

SeatMap.AI operators reclaimed a combined $54,746 in annualized spend the week of 2026-06-15 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+0.2% ghost-seat rate
  • GitHub−1.5% ghost-seat rate
  • 1Password+1.5% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack26.7%
Microsoft 36527.3%
Salesforce19.5%

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