SeatMap.AI
Week 23, 2026 · 2026-06-01 → 2026-06-07

Week 23, 2026: Zoom tops the SaaS-waste board at 44.6% ghost seats

Median ghost seats
25.8%
Median reclaimable
$3.9k/yr
Workspaces audited
366
Reclaimed this week
$171k

Across 366 workspaces audited this week, the median team is sitting on 25.8% ghost seats — about $3,946/year of reclaimable spend per company.

Zoom led the waste board at 44.6% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 25.8%, Microsoft 365 at 28%, and Salesforce at 19.7%.

SeatMap.AI operators reclaimed a combined $170,598 in annualized spend the week of 2026-06-01 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+5.5% ghost-seat rate
  • GitHub−4.7% ghost-seat rate
  • 1Password+1.6% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack25.8%
Microsoft 36528%
Salesforce19.7%

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