SeatMap.AI
Week 31, 2025 · 2025-07-28 → 2025-08-03

Week 31, 2025: Confluence tops the SaaS-waste board at 41.5% ghost seats

Median ghost seats
23.7%
Median reclaimable
$5.5k/yr
Workspaces audited
450
Reclaimed this week
$155k

Across 450 workspaces audited this week, the median team is sitting on 23.7% ghost seats — about $5,521/year of reclaimable spend per company.

Confluence led the waste board at 41.5% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 28.7%, Microsoft 365 at 26.3%, and Salesforce at 17.5%.

SeatMap.AI operators reclaimed a combined $154,956 in annualized spend the week of 2025-07-28 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • 1Password+4.4% ghost-seat rate
  • Miro−1.9% ghost-seat rate
  • Dropbox+2.2% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack28.7%
Microsoft 36526.3%
Salesforce17.5%

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