SeatMap.AI
Week 29, 2025 · 2025-07-14 → 2025-07-20

Week 29, 2025: 1Password tops the SaaS-waste board at 49.1% ghost seats

Median ghost seats
31.5%
Median reclaimable
$5.9k/yr
Workspaces audited
663
Reclaimed this week
$152k

Across 663 workspaces audited this week, the median team is sitting on 31.5% ghost seats — about $5,917/year of reclaimable spend per company.

1Password led the waste board at 49.1% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 30.1%, Microsoft 365 at 28.2%, and Salesforce at 14.5%.

SeatMap.AI operators reclaimed a combined $152,030 in annualized spend the week of 2025-07-14 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Loom+0.1% ghost-seat rate
  • Airtable−0.4% ghost-seat rate
  • Notion+2.2% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack30.1%
Microsoft 36528.2%
Salesforce14.5%

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