SeatMap.AI
Week 28, 2025 · 2025-07-07 → 2025-07-13

Week 28, 2025: 1Password tops the SaaS-waste board at 40.4% ghost seats

Median ghost seats
25%
Median reclaimable
$4.1k/yr
Workspaces audited
535
Reclaimed this week
$257k

Across 535 workspaces audited this week, the median team is sitting on 25% ghost seats — about $4,062/year of reclaimable spend per company.

1Password led the waste board at 40.4% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 24.4%, Microsoft 365 at 29.6%, and Salesforce at 22.5%.

SeatMap.AI operators reclaimed a combined $257,168 in annualized spend the week of 2025-07-07 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Loom+3.4% ghost-seat rate
  • Airtable−4.5% ghost-seat rate
  • Notion+4% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack24.4%
Microsoft 36529.6%
Salesforce22.5%

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