Video conferencing

What does 500 Zoom hosts cost in 2026?

At list pricing on the Business plan ($21.99/host/mo, billed annual), 500 hosts run $10,995/month or $131,940/year. Real invoices vary with negotiated discounts, add-ons, and mid-cycle changes.

Monthly
$10,995
Annual
$131,940
Typical shelfware (31%)
$40,896/yr

All Zoom plans at 500 hosts

PlanPer host/moTotal monthlyTotal annual
Pro
Up to 100 participants, 30-hr meetings
$15.99$7,995$95,940
Business
SSO, managed domains, 300 participants
$21.99$10,995$131,940
Business Plus
Translated captions, unlimited regional storage
$26.99$13,495$161,940
Enterprise
1,000 participants, unlimited cloud storage
$25$12,500$150,000

Source: Zoom pricing page. List price, USD, annual billing where offered.

The number nobody puts on the pricing page

SeatMap.AI's Shelfware Index shows the median Zoom team runs at 31% inactive seats. On a 500-host Business plan, that's $40,896/year paid for hosts that never showed up.

What a real Zoom audit at this size looks like

Median active-user rate
68%
Shelfware Index benchmark for Zoom teams this size.
Dormancy window
45 days
How long a seat can sit idle before it counts as ghost.
Hidden cost we flag
Webinar and Large Meeting add-ons kept for a single event two quarters ago.

Zoom is the shortest audit window we run — 45 days of no meetings hosted is enough signal, because Zoom is a habit tool. If it's not habitual by 6 weeks, it's shelfware.

"We had 90 Business seats. Only 61 hosted a meeting in the last 6 weeks."

Head of IT, 130-person consultancy
Read the full breakdown in case studies or see the live weekly benchmark on the Shelfware Index.

Compare 500 seats of another tool