SeatMap.AI
Week 40, 2026 · 2026-09-28 → 2026-10-04

Week 40, 2026: Dropbox tops the SaaS-waste board at 36.4% ghost seats

Median ghost seats
29.7%
Median reclaimable
$9.4k/yr
Workspaces audited
259
Reclaimed this week
$130k

Across 259 workspaces audited this week, the median team is sitting on 29.7% ghost seats — about $9,397/year of reclaimable spend per company.

Dropbox led the waste board at 36.4% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 30.3%, Microsoft 365 at 19.4%, and Salesforce at 15.9%.

SeatMap.AI operators reclaimed a combined $129,502 in annualized spend the week of 2026-09-28 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Notion+4.6% ghost-seat rate
  • HubSpot−4.7% ghost-seat rate
  • Zoom+3.8% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack30.3%
Microsoft 36519.4%
Salesforce15.9%

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