SeatMap.AI
Week 36, 2026 · 2026-08-31 → 2026-09-06

Week 36, 2026: Confluence tops the SaaS-waste board at 45.8% ghost seats

Median ghost seats
23%
Median reclaimable
$7.8k/yr
Workspaces audited
701
Reclaimed this week
$56k

Across 701 workspaces audited this week, the median team is sitting on 23% ghost seats — about $7,815/year of reclaimable spend per company.

Confluence led the waste board at 45.8% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 24%, Microsoft 365 at 19.1%, and Salesforce at 16.6%.

SeatMap.AI operators reclaimed a combined $55,736 in annualized spend the week of 2026-08-31 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • 1Password+4.5% ghost-seat rate
  • Miro−1.9% ghost-seat rate
  • Dropbox+3.3% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack24%
Microsoft 36519.1%
Salesforce16.6%

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