SeatMap.AI
Week 37, 2026 · 2026-09-07 → 2026-09-13

Week 37, 2026: HubSpot tops the SaaS-waste board at 40.6% ghost seats

Median ghost seats
22.5%
Median reclaimable
$9.0k/yr
Workspaces audited
603
Reclaimed this week
$105k

Across 603 workspaces audited this week, the median team is sitting on 22.5% ghost seats — about $8,967/year of reclaimable spend per company.

HubSpot led the waste board at 40.6% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 28.3%, Microsoft 365 at 18.7%, and Salesforce at 14.4%.

SeatMap.AI operators reclaimed a combined $104,752 in annualized spend the week of 2026-09-07 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Salesforce+4.5% ghost-seat rate
  • Slack−3.7% ghost-seat rate
  • GitHub+2.9% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack28.3%
Microsoft 36518.7%
Salesforce14.4%

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