SeatMap.AI
Week 35, 2026 · 2026-08-24 → 2026-08-30

Week 35, 2026: 1Password tops the SaaS-waste board at 43.2% ghost seats

Median ghost seats
31%
Median reclaimable
$5.8k/yr
Workspaces audited
553
Reclaimed this week
$120k

Across 553 workspaces audited this week, the median team is sitting on 31% ghost seats — about $5,849/year of reclaimable spend per company.

1Password led the waste board at 43.2% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 28%, Microsoft 365 at 19.8%, and Salesforce at 19.3%.

SeatMap.AI operators reclaimed a combined $120,218 in annualized spend the week of 2026-08-24 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Loom+2.9% ghost-seat rate
  • Airtable−2.7% ghost-seat rate
  • Notion+3.4% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack28%
Microsoft 36519.8%
Salesforce19.3%

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