SeatMap.AI
Week 29, 2026 · 2026-07-13 → 2026-07-19

Week 29, 2026: Salesforce tops the SaaS-waste board at 48.1% ghost seats

Median ghost seats
27%
Median reclaimable
$7.4k/yr
Workspaces audited
684
Reclaimed this week
$109k

Across 684 workspaces audited this week, the median team is sitting on 27% ghost seats — about $7,364/year of reclaimable spend per company.

Salesforce led the waste board at 48.1% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 29.7%, Microsoft 365 at 21.8%, and Salesforce at 19.4%.

SeatMap.AI operators reclaimed a combined $108,800 in annualized spend the week of 2026-07-13 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Zoom+3.6% ghost-seat rate
  • Asana−2.4% ghost-seat rate
  • Confluence+2.2% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack29.7%
Microsoft 36521.8%
Salesforce19.4%

Want your own weekly number?

Run a 60-second audit and see exactly where your team lands vs this week's benchmarks.

Run my free audit

Recent weekly reports