SeatMap.AI
Week 28, 2026 · 2026-07-06 → 2026-07-12

Week 28, 2026: Loom tops the SaaS-waste board at 38.7% ghost seats

Median ghost seats
31%
Median reclaimable
$5.4k/yr
Workspaces audited
464
Reclaimed this week
$119k

Across 464 workspaces audited this week, the median team is sitting on 31% ghost seats — about $5,440/year of reclaimable spend per company.

Loom led the waste board at 38.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 31%, Microsoft 365 at 24.6%, and Salesforce at 23.8%.

SeatMap.AI operators reclaimed a combined $119,096 in annualized spend the week of 2026-07-06 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Miro+2.1% ghost-seat rate
  • Dropbox−3.2% ghost-seat rate
  • Figma+1.5% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack31%
Microsoft 36524.6%
Salesforce23.8%

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