SeatMap.AI
Week 21, 2026 · 2026-05-18 → 2026-05-24

Week 21, 2026: Loom tops the SaaS-waste board at 42% ghost seats

Median ghost seats
27.5%
Median reclaimable
$9.3k/yr
Workspaces audited
743
Reclaimed this week
$211k

Across 743 workspaces audited this week, the median team is sitting on 27.5% ghost seats — about $9,282/year of reclaimable spend per company.

Loom led the waste board at 42% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 30.3%, Microsoft 365 at 25.4%, and Salesforce at 14.1%.

SeatMap.AI operators reclaimed a combined $211,496 in annualized spend the week of 2026-05-18 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Miro+4.2% ghost-seat rate
  • Dropbox−3.7% ghost-seat rate
  • Figma+0.1% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack30.3%
Microsoft 36525.4%
Salesforce14.1%

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