SeatMap.AI
Week 20, 2026 · 2026-05-11 → 2026-05-17

Week 20, 2026: Airtable tops the SaaS-waste board at 40.3% ghost seats

Median ghost seats
25.8%
Median reclaimable
$4.2k/yr
Workspaces audited
206
Reclaimed this week
$204k

Across 206 workspaces audited this week, the median team is sitting on 25.8% ghost seats — about $4,246/year of reclaimable spend per company.

Airtable led the waste board at 40.3% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 28.9%, Microsoft 365 at 18%, and Salesforce at 16%.

SeatMap.AI operators reclaimed a combined $203,708 in annualized spend the week of 2026-05-11 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Dropbox+0.9% ghost-seat rate
  • Figma−4.7% ghost-seat rate
  • Salesforce+2.6% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack28.9%
Microsoft 36518%
Salesforce16%

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