SeatMap.AI
Week 19, 2026 · 2026-05-04 → 2026-05-10

Week 19, 2026: Confluence tops the SaaS-waste board at 47.7% ghost seats

Median ghost seats
26.6%
Median reclaimable
$7.5k/yr
Workspaces audited
604
Reclaimed this week
$124k

Across 604 workspaces audited this week, the median team is sitting on 26.6% ghost seats — about $7,501/year of reclaimable spend per company.

Confluence led the waste board at 47.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 30.9%, Microsoft 365 at 19.6%, and Salesforce at 17.1%.

SeatMap.AI operators reclaimed a combined $124,442 in annualized spend the week of 2026-05-04 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • 1Password+4.8% ghost-seat rate
  • Miro−1.4% ghost-seat rate
  • Dropbox+2.5% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack30.9%
Microsoft 36519.6%
Salesforce17.1%

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