SeatMap.AI
Week 17, 2026 · 2026-04-20 → 2026-04-26

Week 17, 2026: Loom tops the SaaS-waste board at 44.5% ghost seats

Median ghost seats
28.2%
Median reclaimable
$6.6k/yr
Workspaces audited
397
Reclaimed this week
$213k

Across 397 workspaces audited this week, the median team is sitting on 28.2% ghost seats — about $6,586/year of reclaimable spend per company.

Loom led the waste board at 44.5% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 29.9%, Microsoft 365 at 22.7%, and Salesforce at 23.9%.

SeatMap.AI operators reclaimed a combined $212,552 in annualized spend the week of 2026-04-20 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Miro+1.7% ghost-seat rate
  • Dropbox−1.4% ghost-seat rate
  • Figma+0.7% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack29.9%
Microsoft 36522.7%
Salesforce23.9%

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