SeatMap.AI
Week 15, 2026 · 2026-04-06 → 2026-04-12

Week 15, 2026: Zoom tops the SaaS-waste board at 47.1% ghost seats

Median ghost seats
27.7%
Median reclaimable
$7.1k/yr
Workspaces audited
393
Reclaimed this week
$182k

Across 393 workspaces audited this week, the median team is sitting on 27.7% ghost seats — about $7,141/year of reclaimable spend per company.

Zoom led the waste board at 47.1% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 27.1%, Microsoft 365 at 24.1%, and Salesforce at 16.3%.

SeatMap.AI operators reclaimed a combined $181,972 in annualized spend the week of 2026-04-06 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+2.2% ghost-seat rate
  • GitHub−2.1% ghost-seat rate
  • 1Password+1.1% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack27.1%
Microsoft 36524.1%
Salesforce16.3%

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