Week 13, 2026 · 2026-03-232026-03-29

Week 13, 2026: Slack tops the SaaS-waste board at 48.8% ghost seats

Median ghost seats
30.1%
Median reclaimable
$4.1k/yr
Workspaces audited
240
Reclaimed this week
$169k

Across 240 workspaces audited this week, the median team is sitting on 30.1% ghost seats — about $4,100/year of reclaimable spend per company.

Slack led the waste board at 48.8% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 23.8%, Microsoft 365 at 23%, and Salesforce at 16.2%.

SeatMap.AI operators reclaimed a combined $169,124 in annualized spend the week of 2026-03-23 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Asana+4% ghost-seat rate
  • Confluence1.3% ghost-seat rate
  • Loom+3.4% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack23.8%
Microsoft 36523%
Salesforce16.2%

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