SeatMap.AI
Week 11, 2026 · 2026-03-09 → 2026-03-15

Week 11, 2026: Slack tops the SaaS-waste board at 36.2% ghost seats

Median ghost seats
23.1%
Median reclaimable
$5.4k/yr
Workspaces audited
654
Reclaimed this week
$143k

Across 654 workspaces audited this week, the median team is sitting on 23.1% ghost seats — about $5,366/year of reclaimable spend per company.

Slack led the waste board at 36.2% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 26.7%, Microsoft 365 at 24.3%, and Salesforce at 17.7%.

SeatMap.AI operators reclaimed a combined $142,702 in annualized spend the week of 2026-03-09 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Asana+2.4% ghost-seat rate
  • Confluence−2.8% ghost-seat rate
  • Loom+3.3% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack26.7%
Microsoft 36524.3%
Salesforce17.7%

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