SeatMap.AI
Week 4, 2026 · 2026-01-19 → 2026-01-25

Week 4, 2026: Dropbox tops the SaaS-waste board at 46.7% ghost seats

Median ghost seats
28.7%
Median reclaimable
$6.1k/yr
Workspaces audited
516
Reclaimed this week
$263k

Across 516 workspaces audited this week, the median team is sitting on 28.7% ghost seats — about $6,087/year of reclaimable spend per company.

Dropbox led the waste board at 46.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 25.8%, Microsoft 365 at 23.3%, and Salesforce at 20.4%.

SeatMap.AI operators reclaimed a combined $263,438 in annualized spend the week of 2026-01-19 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Notion+2% ghost-seat rate
  • HubSpot−2.8% ghost-seat rate
  • Zoom+3.7% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack25.8%
Microsoft 36523.3%
Salesforce20.4%

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