SeatMap.AI
Week 3, 2026 · 2026-01-12 → 2026-01-18

Week 3, 2026: Loom tops the SaaS-waste board at 40.6% ghost seats

Median ghost seats
25.3%
Median reclaimable
$4.2k/yr
Workspaces audited
598
Reclaimed this week
$98k

Across 598 workspaces audited this week, the median team is sitting on 25.3% ghost seats — about $4,199/year of reclaimable spend per company.

Loom led the waste board at 40.6% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 31.2%, Microsoft 365 at 22.4%, and Salesforce at 15.7%.

SeatMap.AI operators reclaimed a combined $98,064 in annualized spend the week of 2026-01-12 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Miro+4% ghost-seat rate
  • Dropbox−4.4% ghost-seat rate
  • Figma+1.5% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack31.2%
Microsoft 36522.4%
Salesforce15.7%

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