SeatMap.AI
Week 51, 2025 · 2025-12-15 → 2025-12-21

Week 51, 2025: Dropbox tops the SaaS-waste board at 44.7% ghost seats

Median ghost seats
32.8%
Median reclaimable
$7.0k/yr
Workspaces audited
664
Reclaimed this week
$67k

Across 664 workspaces audited this week, the median team is sitting on 32.8% ghost seats — about $6,995/year of reclaimable spend per company.

Dropbox led the waste board at 44.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 30.9%, Microsoft 365 at 19.4%, and Salesforce at 15.6%.

SeatMap.AI operators reclaimed a combined $66,758 in annualized spend the week of 2025-12-15 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Notion+0.8% ghost-seat rate
  • HubSpot−2.4% ghost-seat rate
  • Zoom+2.7% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack30.9%
Microsoft 36519.4%
Salesforce15.6%

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