SeatMap.AI
Week 50, 2025 · 2025-12-08 → 2025-12-14

Week 50, 2025: Zoom tops the SaaS-waste board at 36.1% ghost seats

Median ghost seats
33.2%
Median reclaimable
$8.0k/yr
Workspaces audited
736
Reclaimed this week
$101k

Across 736 workspaces audited this week, the median team is sitting on 33.2% ghost seats — about $8,028/year of reclaimable spend per company.

Zoom led the waste board at 36.1% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 27.4%, Microsoft 365 at 20.2%, and Salesforce at 20.5%.

SeatMap.AI operators reclaimed a combined $101,342 in annualized spend the week of 2025-12-08 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+3.5% ghost-seat rate
  • GitHub−0% ghost-seat rate
  • 1Password+1.8% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack27.4%
Microsoft 36520.2%
Salesforce20.5%

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