Week 47, 2025 · 2025-11-172025-11-23

Week 47, 2025: HubSpot tops the SaaS-waste board at 37.6% ghost seats

Median ghost seats
25.5%
Median reclaimable
$8.2k/yr
Workspaces audited
577
Reclaimed this week
$219k

Across 577 workspaces audited this week, the median team is sitting on 25.5% ghost seats — about $8,215/year of reclaimable spend per company.

HubSpot led the waste board at 37.6% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 29%, Microsoft 365 at 24.9%, and Salesforce at 22.8%.

SeatMap.AI operators reclaimed a combined $218,888 in annualized spend the week of 2025-11-17 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Salesforce+5.2% ghost-seat rate
  • Slack4.3% ghost-seat rate
  • GitHub+2.4% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack29%
Microsoft 36524.9%
Salesforce22.8%

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