SeatMap.AI
Week 46, 2025 · 2025-11-10 → 2025-11-16

Week 46, 2025: Salesforce tops the SaaS-waste board at 40% ghost seats

Median ghost seats
28.4%
Median reclaimable
$9.5k/yr
Workspaces audited
256
Reclaimed this week
$98k

Across 256 workspaces audited this week, the median team is sitting on 28.4% ghost seats — about $9,483/year of reclaimable spend per company.

Salesforce led the waste board at 40% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 29.9%, Microsoft 365 at 29.3%, and Salesforce at 15.5%.

SeatMap.AI operators reclaimed a combined $97,822 in annualized spend the week of 2025-11-10 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Zoom+0.8% ghost-seat rate
  • Asana−3.6% ghost-seat rate
  • Confluence+0.1% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack29.9%
Microsoft 36529.3%
Salesforce15.5%

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