Week 43, 2025 · 2025-10-20 → 2025-10-26
Week 43, 2025: Figma tops the SaaS-waste board at 38.7% ghost seats
Median ghost seats
33.9%
Median reclaimable
$8.2k/yr
Workspaces audited
359
Reclaimed this week
$261k
Across 359 workspaces audited this week, the median team is sitting on 33.9% ghost seats — about $8,173/year of reclaimable spend per company.
Figma led the waste board at 38.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 26.8%, Microsoft 365 at 27.3%, and Salesforce at 17%.
SeatMap.AI operators reclaimed a combined $261,106 in annualized spend the week of 2025-10-20 — most of it from routine contractor and role-change cleanup, not one-off big wins.
Vendor movers this week
- HubSpot+1.1% ghost-seat rate
- Zoom−2% ghost-seat rate
- Asana+0.1% ghost-seat rate
Category breakdown
Median ghost-seat rate by tier-1 vendor this week.
Slack26.8%
Microsoft 36527.3%
Salesforce17%
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- Week 31, 2026Week 31, 2026: Zoom tops the SaaS-waste board at 36.6% ghost seats
- Week 30, 2026Week 30, 2026: Salesforce tops the SaaS-waste board at 43.7% ghost seats
- Week 29, 2026Week 29, 2026: Salesforce tops the SaaS-waste board at 48.1% ghost seats
- Week 28, 2026Week 28, 2026: Loom tops the SaaS-waste board at 38.7% ghost seats