SeatMap.AI
Week 42, 2025 · 2025-10-13 → 2025-10-19

Week 42, 2025: Dropbox tops the SaaS-waste board at 49.4% ghost seats

Median ghost seats
22.7%
Median reclaimable
$5.9k/yr
Workspaces audited
486
Reclaimed this week
$65k

Across 486 workspaces audited this week, the median team is sitting on 22.7% ghost seats — about $5,880/year of reclaimable spend per company.

Dropbox led the waste board at 49.4% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 28.6%, Microsoft 365 at 26.4%, and Salesforce at 18.5%.

SeatMap.AI operators reclaimed a combined $65,108 in annualized spend the week of 2025-10-13 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Notion+0.7% ghost-seat rate
  • HubSpot−2.9% ghost-seat rate
  • Zoom+1.6% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack28.6%
Microsoft 36526.4%
Salesforce18.5%

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