SeatMap.AI
Week 38, 2025 · 2025-09-15 → 2025-09-21

Week 38, 2025: 1Password tops the SaaS-waste board at 42.7% ghost seats

Median ghost seats
31.2%
Median reclaimable
$6.7k/yr
Workspaces audited
310
Reclaimed this week
$146k

Across 310 workspaces audited this week, the median team is sitting on 31.2% ghost seats — about $6,727/year of reclaimable spend per company.

1Password led the waste board at 42.7% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 31.8%, Microsoft 365 at 21.7%, and Salesforce at 22.4%.

SeatMap.AI operators reclaimed a combined $146,200 in annualized spend the week of 2025-09-15 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Loom+5.7% ghost-seat rate
  • Airtable−0.8% ghost-seat rate
  • Notion+2.1% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack31.8%
Microsoft 36521.7%
Salesforce22.4%

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