SeatMap.AI
Week 36, 2025 · 2025-09-01 → 2025-09-07

Week 36, 2025: 1Password tops the SaaS-waste board at 44.5% ghost seats

Median ghost seats
29.3%
Median reclaimable
$7.6k/yr
Workspaces audited
396
Reclaimed this week
$171k

Across 396 workspaces audited this week, the median team is sitting on 29.3% ghost seats — about $7,558/year of reclaimable spend per company.

1Password led the waste board at 44.5% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 31.9%, Microsoft 365 at 20.4%, and Salesforce at 15.1%.

SeatMap.AI operators reclaimed a combined $171,346 in annualized spend the week of 2025-09-01 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Loom+5.1% ghost-seat rate
  • Airtable−0.2% ghost-seat rate
  • Notion+2.3% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack31.9%
Microsoft 36520.4%
Salesforce15.1%

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