SeatMap.AI
Week 35, 2025 · 2025-08-25 → 2025-08-31

Week 35, 2025: Zoom tops the SaaS-waste board at 36.2% ghost seats

Median ghost seats
23.1%
Median reclaimable
$9.1k/yr
Workspaces audited
673
Reclaimed this week
$260k

Across 673 workspaces audited this week, the median team is sitting on 23.1% ghost seats — about $9,051/year of reclaimable spend per company.

Zoom led the waste board at 36.2% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 23.4%, Microsoft 365 at 21.4%, and Salesforce at 23.9%.

SeatMap.AI operators reclaimed a combined $260,270 in annualized spend the week of 2025-08-25 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Slack+4.4% ghost-seat rate
  • GitHub−4.1% ghost-seat rate
  • 1Password+3.3% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack23.4%
Microsoft 36521.4%
Salesforce23.9%

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