SeatMap.AI
Week 34, 2025 · 2025-08-18 → 2025-08-24

Week 34, 2025: Dropbox tops the SaaS-waste board at 44% ghost seats

Median ghost seats
29.1%
Median reclaimable
$6.5k/yr
Workspaces audited
330
Reclaimed this week
$215k

Across 330 workspaces audited this week, the median team is sitting on 29.1% ghost seats — about $6,474/year of reclaimable spend per company.

Dropbox led the waste board at 44% inactive seats, driven by trial creep and stalled cross-team pilots. Slack came in at 26.1%, Microsoft 365 at 25.1%, and Salesforce at 16.5%.

SeatMap.AI operators reclaimed a combined $215,016 in annualized spend the week of 2025-08-18 — most of it from routine contractor and role-change cleanup, not one-off big wins.

Vendor movers this week

  • Notion+1.7% ghost-seat rate
  • HubSpot−2.5% ghost-seat rate
  • Zoom+2.6% ghost-seat rate

Category breakdown

Median ghost-seat rate by tier-1 vendor this week.

Slack26.1%
Microsoft 36525.1%
Salesforce16.5%

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