SeatMap.AI
Use case

Find Ghost Admins and Orphan Service Accounts

Every SaaS has at least one admin that left the company two years ago. That account is the breach you haven't had yet.

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Who this is for

Security, IT, and Compliance leads at any company with privileged SaaS access.

When this happens

Pre-pentest, post-incident review, compliance audit, or any access-hygiene initiative.

The workflow

  1. 1.Connect every SaaS where admin roles exist (Slack, GitHub, AWS, Okta, Microsoft 365, etc.).
  2. 2.SeatMap enumerates every admin / owner / service account.
  3. 3.Each is mapped back to a current HRIS-active human owner — or flagged as orphan.
  4. 4.Orphan admins surface with last activity, scope, and recommended action (rotate, transfer, revoke).
  5. 5.Quarterly re-check makes sure no new orphans accumulate.

What SeatMap detects

  • admin account with no HRIS-active owner
  • service account using a real human's email
  • admin who hasn't logged in 90+ days
  • API key with no documented owner

Tools this works on

  • Slack
  • GitHub
  • AWS
  • Okta
  • Microsoft 365
  • Google Workspace
  • Salesforce
  • Stripe

Outcome

First scan typically surfaces 8–15 orphan admins on a 200-person company — including at least 1–2 with break-glass-level access.

FAQ

What about service accounts we genuinely need?

Sanctioned service accounts can be tagged with a human business owner — they stop showing up as orphans once owned, but remain visible in the inventory.

Can we rotate credentials directly from SeatMap?

For tools that support it (AWS, GitHub, Okta), yes. For others, SeatMap generates the rotation runbook and tracks completion.

Does this affect ongoing automations?

No — discovery is read-only. You only take action on orphans you explicitly approve.

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Start the workflow above in under 2 minutes.

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