Use case

Audit a SaaS Tool Before You Renew the Contract

Vendor reps quote next-year pricing off your current seat count. The cheapest negotiation move is showing up with proof of how many seats you actually use.

Who this is for

Finance, Procurement, and Ops leaders prepping for a SaaS renewal call.

When this happens

Renewal notice arrives (typically 60–90 days out). You need a defensible right-size number before the negotiation.

The workflow

  1. 1.Connect the vendor in question (Slack, Notion, HubSpot, Salesforce, etc.).
  2. 2.SeatMap classifies every paid seat as active / light / dormant / ghost over the trailing 90 days.
  3. 3.You get a one-page Efficiency Receipt: paid seats, real active users, dormant ratio, projected right-size cost.
  4. 4.Take the Receipt into the renewal call. Vendors typically credit unused seats or move you to a lower tier.
  5. 5.After renewal, SeatMap monitors continuously so the new floor doesn't drift back up.

What SeatMap detects

  • paid seat with zero logins in 60 days
  • user only opens app via SSO redirect, never directly
  • seat assigned during onboarding but never re-used
  • Pro tier features unused 90+ days

Tools this works on

  • Slack
  • Notion
  • HubSpot
  • Salesforce
  • Microsoft 365
  • Asana

Outcome

Median customer cuts 18–24% off the quoted renewal by walking in with hard usage data.

FAQ

How fast can I get a Receipt before my renewal call?

Connect in 2 minutes, the audit runs in under 90 seconds. You can have the Receipt in hand before lunch.

Does the vendor see we ran SeatMap?

No. SeatMap uses read-only OAuth scopes that don't appear as third-party integrations in most vendor admin UIs.

What if our seat count is actually right?

Then you get hard proof to defend your current spend — also useful in the negotiation. Either way, you walk in with data.

Start the workflow above in under 2 minutes.

Read-only OAuth. Free audit. Keep the Receipt whether you upgrade or not.

Start free audit