Google Workspace seat audit: find inactive users in 2 minutes.
Connect Google Workspace read-only. See every user with no Gmail, Drive, or Calendar activity in 30+ days — sorted by monthly cost. One-click suspend with a 24-hour bypass so nobody gets locked out by mistake.
What the audit finds
Dormant users
No Gmail / Drive / Calendar activity in 30+ days.
Suspended but licensed
Already offboarded in Google but still billing. Easiest reclaim.
Wrong-tier users
Standard licenses on users who only need Starter.
Duplicate accounts
Personal + admin accounts assigned to the same human.
Google Workspace waste math
| Plan | List price | 60 users · 25% ghost | Annual reclaim |
|---|---|---|---|
| Business Starter | $7.20/user/mo | $5,184/yr billed | ~$1,296 |
| Business Standard | $14.40/user/mo | $10,368/yr billed | ~$2,592 |
| Business Plus | $21.60/user/mo | $15,552/yr billed | ~$3,888 |
FAQ
How do I find inactive Google Workspace users?
Google's admin console exposes last-login timestamps per user, but there's no built-in cost ranking, no cross-check against HRIS offboarding, and no reclaim queue. SeatMap.AI connects via read-only OAuth (admin.directory.user.readonly, admin.reports.usage.readonly) and lists every user with no Gmail/Drive/Calendar activity in 30+ days, sorted by their monthly seat cost.
Does Google Workspace charge for suspended users?
No. Suspended accounts stop billing at the next cycle while preserving Gmail, Drive files, and Calendar data. The catch: most admins never suspend dormant accounts because nobody owns the review. SeatMap.AI runs the review weekly and queues one-click suspensions with a 24-hour bypass window.
What's the difference between Business Starter, Standard, and Plus?
Starter is $7.20/user/mo, Standard is $14.40, Plus is $21.60 (annual list, USD). A 60-person org on Standard with a 25% ghost rate burns ~$2,590/year on inactive seats. The audit shows whether right-sizing to a lower tier is cheaper than reclaiming individual seats.
Is the audit safe? What scopes does it need?
Read-only Google scopes: admin.directory.user.readonly and admin.reports.usage.readonly. No write access, no Gmail content, no Drive content. SeatMap.AI never suspends a user without your explicit confirmation, and every action has a 24-hour bypass.
What about archived users and ex-employees?
Ex-employees who were suspended in Google but never had their license removed still consume a paid seat. SeatMap.AI flags suspended-but-licensed accounts as the easiest reclaim — they're already offboarded, so removing the license has zero user impact.
Does this work for Google Workspace Education or Nonprofit?
The audit logic works on any Google Workspace edition, including Education and Nonprofit. The monthly cost math reflects whichever SKU the org is actually billed on.
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