Answer
What are the compliance risks of ghost SaaS accounts?
Short answer
SOC 2, ISO 27001, and HIPAA all require timely deprovisioning of user access; ghost accounts break access-review controls and surface in audits as material findings.
Details
SOC 2 CC6.2 and CC6.3 require documented user access reviews on at least a quarterly basis. Ghost accounts fail the review because ownership is unclear.
The audit-defensible pattern is a signed, timestamped review record for every account — not just deletion. SeatMap.AI produces this as an exportable audit trail.
Automate this with SeatMap.AI
The audit path above works. It also takes hours per month per tool. SeatMap.AI runs it on a schedule, stages the reclaim actions for review, and shows you the annualized savings in real dollars.